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Refund & Returns Policy

We offer a 30-day returns policy. If you are not happy with your item within this window simply return the item safely and on a trackable method to avoid loss.  Please ensure you mark the outside of the parcel clearly with your name and/or order number.

A 10% admin fee will be applied on returned orders plus inbound and outbound carriage costs. 

 We will accept all returns within this period except in the following circumstances:

(a) Products damaged by the customer (if a product is damaged in transit then the return will be accepted).

(b) Unique, custom-ordered products that we will not be able to resell.

The item(s) must be in a new condition with no damage. 

Returns Address:

Esther Hughes, Tunstall Ing, Little Bowland Road, Whitewell, Clitheroe Lancs BB7 3BN.

The cost of return shipping is to be covered by the customer.

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Customer Support

UK-based support: 01200 44 77 70