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We offer a 30-day returns policy. If you are not happy with your item within this window simply return the item safely and on a trackable method to avoid loss. Please ensure you mark the outside of the parcel clearly with your name and/or order number.
A 10% admin fee will be applied on returned orders plus inbound and outbound carriage costs.
We will accept all returns within this period except in the following circumstances:
(a) Products damaged by the customer (if a product is damaged in transit then the return will be accepted).
(b) Unique, custom-ordered products that we will not be able to resell.
The item(s) must be in a new condition with no damage.
Returns Address:
Esther Hughes, Tunstall Ing, Little Bowland Road, Whitewell, Clitheroe Lancs BB7 3BN.
The cost of return shipping is to be covered by the customer.
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